Legal notice
Legal Notice
Purpose of the Website
This website provides information and allows customers to purchase products offered by NUZZLE online.
By browsing the website or making a purchase, the user agrees to be bound by our Terms of Service and applicable policies, including:
- Privacy Policy.
- International Shipping Policy.
- Return and Refund Policy.
- Terms of Service.
In the event of a conflict, any mandatory consumer rights granted under applicable law will prevail.
Product Information
We make every effort to ensure that product descriptions, photographs, colors, sizes, prices, and other information presented on the website are clear and accurate.
However, there may be minor differences between the appearance shown on screen and the product received due to lighting, device settings, manufacturing, or digital color representation.
These reasonable variations do not limit the consumer’s rights when a product is defective, incorrect, or substantially different from the description used to advertise it.
We reserve the right to correct typographical, technical, or pricing errors. If a material error affects an order that has already been placed, we will inform the customer before processing it and allow them to either confirm the purchase based on the corrected information or cancel it and receive the applicable refund.
Prices and Payments
Prices are displayed in the currency selected or indicated during the checkout process.
Before completing an order, the customer will be able to review the product price, shipping costs, and any taxes or charges collected directly by NUZZLE.
Import taxes, duties, or customs charges imposed by the destination country may be charged separately when they are not included in the final price. These charges will be handled in accordance with our International Shipping Policy and applicable law.
Payments are processed through the payment providers enabled on Shopify. NUZZLE does not control technical interruptions caused by these providers but will remain responsible for properly handling any payment or order placed through our store as required by law.
Orders, Shipping, and Returns
Orders require up to 3 business days for processing. After shipment, the estimated transit time is approximately 9 business days, for a total estimated delivery time of up to 12 business days.
These timeframes and potential shipping issues are explained in detail in our International Shipping Policy.
Return requests due to a change of mind may be made within 15 calendar days after receiving the product, without prejudice to any longer period required by the laws applicable in the consumer’s country.
Full terms and conditions are available in our Return and Refund Policy.
Proper Use and Product Safety
Customers must read and follow all instructions, warnings, age recommendations, sizing, fitting, care, and safety information provided with the product or published on the website.
Products must only be used for their intended purpose and always under appropriate adult supervision when used near babies or minors.
The information published on this website is not a substitute for medical, pediatric, or safety advice issued by qualified professionals or competent authorities.
Nothing in this notice excludes or limits NUZZLE’s liability for defective products, misleading information, injuries, or any other liability that cannot legally be excluded.
Intellectual Property
Unless otherwise stated, the original content of this website, including the NUZZLE name, logos, text, designs, graphic compositions, photographs, videos, and advertising materials, belongs to its respective owner or is used with authorization or under license.
You may not copy, modify, distribute, sell, republish, or commercially exploit this content without prior written authorization, except where such use is expressly permitted by law.
The presence of trademarks, images, or materials belonging to third parties does not imply that those third parties sponsor or endorse NUZZLE.
Third-Party Links and Services
The website may contain third-party links or integrations, including payment providers, carriers, social media platforms, and technology services.
These third parties may operate under their own terms and policies. NUZZLE does not control the content or independent operation of external websites, but this does not limit our responsibility for obligations we assume directly toward consumers.
Voluntary access to external websites is subject to the terms and conditions established by their respective operators.
Website Availability
We make reasonable efforts to keep the website available and functioning properly. However, it may be temporarily suspended due to maintenance, updates, technical failures, security issues, or events beyond our reasonable control.
We do not guarantee that the website will operate without interruption at all times. This provision does not affect confirmed orders or the consumer’s legal rights.
Privacy and Data Protection
The processing of personal data collected through this website is described in our Privacy Policy.
Users may exercise any privacy rights available to them under the laws of their country, state, province, or territory by contacting:
hello.nuzzle@use.startmail.com
Payment-related information may be processed directly by Shopify and by the payment providers selected during checkout.
Electronic Communications
By providing an email address when making a purchase, the customer agrees to receive communications necessary to process and manage the order, including order confirmations, shipping information, customer support communications, security notices, and refund notifications.
Promotional communications will only be sent where the necessary consent or other lawful basis exists. Recipients may unsubscribe using the link included in the message or by contacting us directly.
Limitation of Liability
To the maximum extent permitted by applicable law, NUZZLE will not be liable for indirect losses or consequences that were not reasonably foreseeable at the time of purchase.
This provision does not exclude or limit liability for:
- Fraud or fraudulent misrepresentation.
- Gross negligence or intentional misconduct.
- Death or personal injury where liability cannot legally be excluded.
- Defective products.
- Breach of legal obligations.
- Mandatory consumer protection rights.
Nothing in this notice removes any remedies available to consumers under applicable law.
Governing Law
Unless the mandatory laws of the consumer’s place of residence provide otherwise, this notice and the operation of the website will be governed by the applicable laws of the State of California and the United States.
This choice of law does not deprive consumers of any mandatory protections granted by the laws of their country, state, province, or territory.
Before initiating formal proceedings, we encourage customers to contact us so that we can attempt to resolve the issue directly. This does not limit the customer’s right to file a claim with a court, consumer protection authority, or other competent body.
Changes to This Notice
We may update this Legal Notice to reflect legal, commercial, or technical changes.
The current version will be available on this page together with its last updated date. Changes will not retroactively reduce rights applicable to orders placed before the update.
Contact Us
For legal, business, or purchase-related inquiries:
NUZZLE
3840 Edna Pl, Apt. 6
San Diego, California 92116
United States
Phone: +1 (619) 705-0340
Email: hello.nuzzle@use.startmail.com